Your security is our priority. We've recently seen an increase in fraudulent calls and text messages to members with debit cards.

A legitimate call from our Fraud Department will only ask if you performed a certain transaction.
If unsure, hang up immediately and call us directly at (315) 671-4000 to verify the legitimacy of the call or text you received.
Your security is our priority. We've recently seen an increase in fraudulent calls and text messages to members with debit cards.

A legitimate call from our Fraud Department will only ask if you performed a certain transaction.
If unsure, hang up immediately and call us directly at (315) 671-4000 to verify the legitimacy of the call or text you received.

Don’t Fall for These Text Scams

Millions of people fall victim to identity theft every year. The best way to protect yourself is to understand how popular scams work. However, once you become comfortable identifying them, fraudsters change it up and move to new methods. A new trend emerging involves fraudsters piggybacking off legitimate text alerts from financial institutions. These [...]

2023-05-25T09:42:55-04:00May 25th, 2023|Categories: Fraud Prevention|Tags: , , , , |

Protect Yourself from SIM Swapping Scams

In today’s technology-driven society, people rely more and more on mobile devices to perform daily tasks. While mobile devices make your life more convenient, they also open you up to the possibility of fraud. SIM swapping is one of the newest scams. This latest type of fraud affects access to your mobile phone and can [...]

2022-09-27T12:29:20-04:00October 20th, 2022|Categories: Uncategorized|Tags: , , , , , |
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