Your security is our priority. We've recently seen an increase in fraudulent calls and text messages to members with debit cards.

A legitimate call from our Fraud Department will only ask if you performed a certain transaction.
If unsure, hang up immediately and call us directly at (315) 671-4000 to verify the legitimacy of the call or text you received.
Your security is our priority. We've recently seen an increase in fraudulent calls and text messages to members with debit cards.

A legitimate call from our Fraud Department will only ask if you performed a certain transaction.
If unsure, hang up immediately and call us directly at (315) 671-4000 to verify the legitimacy of the call or text you received.

Protect Yourself from SIM Swapping Scams

In today’s technology-driven society, people rely more and more on mobile devices to perform daily tasks. While mobile devices make your life more convenient, they also open you up to the possibility of fraud. SIM swapping is one of the newest scams. This latest type of fraud affects access to your mobile phone and can [...]

2022-09-27T12:29:20-04:00October 20th, 2022|Categories: Uncategorized|Tags: , , , , , |

One-Ring Phone Call Scams: Don’t Call Back!

Riiiing! You race for the landline, but the caller has already hung up—after just one ring. How rude! You thumb through the Caller ID, poised to give your mysterious caller a ring back when you note the strange area code. Should you, or shouldn’t you, make this call? It's likely one of many phone [...]

2021-02-24T12:32:55-04:00July 16th, 2019|Categories: Fraud Prevention|Tags: , , , |
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