9/20/26 (10:00 AM) - Update on Data Center Outage:
Since 09/19/26 @ 1:45pm, the Credit Union has been experiencing intermittent connectivity to the core processor. Thus far, we have been able to post debits and credits to member accounts and process all transactions, done in-person at our branch, from 09/15/26 (after outage) to 09/18/26.
Throughout the connectivity issues, we have continued to work with restoration teams to bring systems back to full functionality. We are still awaiting an ETA for mobile banking.
Currently, debit cards are only working if there were sufficient funds to cover purchases in the account at the time the outage occurred (about 10am on 9/15/2026). We are working on restoring full card access now.
We are sincerely grateful for the patience and understanding of you, our members. We share in your frustration and are working tirelessly to get all services operational ASAP.
Services Currently Affected:
• Access to accounts via Home Banking or the Money FCU Mobile App
• Debit Cards (limited)
9/20/26 (10:00 AM) - Update on Data Center Outage:
Since 09/19/26 @ 1:45pm, the Credit Union has been experiencing intermittent connectivity to the core processor. Thus far, we have been able to post debits and credits to member accounts and process all transactions, done in-person at our branch, from 09/15/26 (after outage) to 09/18/26.
Throughout the connectivity issues, we have continued to work with restoration teams to bring systems back to full functionality. We are still awaiting an ETA for mobile banking.
Currently, debit cards are only working if there were sufficient funds to cover purchases in the account at the time the outage occurred (about 10am on 9/15/2026). We are working on restoring full card access now.
We are sincerely grateful for the patience and understanding of you, our members. We share in your frustration and are working tirelessly to get all services operational ASAP.
Services Currently Affected:
• Access to accounts via Home Banking or the Money FCU Mobile App
• Debit Cards (limited)