You can reach us by phone or chat during business hours.
| Hours Of Operation | |
|---|---|
| Monday | 9:00AM – 4:00PM |
| Tuesday | 9:00AM – 4:00PM |
| Wednesday | 9:00AM – 4:00PM |
| Thursday | 9:00AM – 4:00PM |
| Friday | 9:00AM – 4:00PM |
Your security is our priority. We've recently seen an increase in fraudulent calls and text messages to members with debit cards.
A legitimate call from our Fraud Department will only ask if you performed a certain transaction.
If unsure, hang up immediately and call us directly at (315) 671-4000 to verify the legitimacy of the call or text you received.
