You’re breaking up with us? Please know that you are welcome to keep your account open so you can take advantage of our services in the future. You can use this account for a rainy-day savings, borrow for your next home project, or finance a new car! If you close your account now and want to re-open it someday, you would need to qualify for membership again. If you still want to close your account, you will have to break up with us over the phone :)
Your security is our priority. We've recently seen an increase in fraudulent calls and text messages to members with debit cards.
A legitimate call from our Fraud Department will only ask if you performed a certain transaction.
If unsure, hang up immediately and call us directly at (315) 671-4000 to verify the legitimacy of the call or text you received.
