Contact
Conveniently connect with us via phone, email, or chat. We’re here to help you no matter what you need.
Address
AXA Towers – Lobby Level
100 Madison St
Syracuse, NY 13202
Phone (315) 671-4000
Fax (315) 671-4030
Email [email protected]
Live Support: Text (315) 401-7078
Hours of Operation*
LOBBY IS CURRENTLY CLOSED DUE TO COVID-19
Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
We offer deposit slot next to the ATM.
*Holidays may affect these hours. Please look for an alert at the top of the web page for special hours around holidays.
Office Location
We are located in downtown Syracuse in the lobby-level, glass concourse between AXA Tower 1 and 2. You can find parking on any of the surrounding streets, or the garage underneath the towers. There are two entrances to the garage, on Harrison St. and Montgomery St. We will reimburse you for parking if you use the garage underneath the Towers and bring your ticket with you.
Credit Union Shared Branches
Your MONEY FCU accounts can be accessed at over 5,500 credit unions in Central New York and throughout the U.S. Deposits or withdrawals can be completed through a teller at any shared branch location. Come to our branch or use a convenient shared branch. The choice is up to you. This video has more information.
Your member number and a valid photo ID allows you to make transactions at these locations. Use the branch locator below to find one, or download MONEY FCU’s app to find ATM and shared branch locations on the go!